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Weekend Telephone Handler

Location
York, Yorkshire
Salary
£11.75 Hourly
Job Type
Permanent
Posted
18 Apr 2024

TEMPORARY TELEPHONE CARE COORDINATOR

We are currently recruiting for several candidates to join a great company on a Temporary basis. This is a fast paced, busy role where you will be answering out of hours calls from patients and other healthcare professionals. This is a great opportunity for anyone with strong telephone/customer service skills looking for a new challenge. WHAT YOU WILL WANT TO KNOW:

  • £11.75 per hour.
  • Saturday, Sunday & BH's - 08:00-16:00 or 15:00-23:00 or 23:00-08:00
  • Would consider Part Time (minimum 2 shifts per week) or up to Full Time.
  • Duration: 6 weeks.
  • Looking for people with experience in call handling, customer service and working with people.
  • Starting early April with training the week before - you must be available for training.

A SNAPSHOT OF THE DAY:

  • Answering and making phone calls in line with guidelines.
  • Action tasks and calls set by the team.
  • To co-ordinate patients who need to be seen face to face and where appropriate home visits.
  • To process routine referrals.

SKILLS AND EXPERIENCE NEEDED:

  • Experience within a healthcare setting would be highly beneficial.
  • Strong customer service skills.
  • Confident on the phone.
  • Organised and good at managing time.

You may have experience in addition to this which we will be happy to discuss. If all the above aligns with your experience and you would like to learn more, we would love to hear from you.

Please send your CV and let's discuss the role.

We do our best to make our adverts as specific as possible so that you do not waste your time applying for roles which are not a match. If you meet the criteria for the role we will be in contact with you. If you do not, we will email you to advise you of this. If we feel there may be other roles available for you, we will add your details to our database.

Charterhouse Recruitment (Yorkshire) Ltd is committed to a policy of equal opportunities in relation to job applications. A copy of our Diversity Policy is available upon request.

Charterhouse Recruitment (Yorkshire) Ltd is acting in the capacity of an Employment Agency for permanent appointments and an Employment Business for temporary assignments.

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Details

  • Job Reference: 1298704844-2
  • Date Posted: 18 April 2024
  • Recruiter: Charterhouse Recruitment Services
  • Location: York, Yorkshire
  • Salary: £11.75 Hourly
  • Sector: Administration
  • Job Type: Permanent