Business Analyst

Marshall Wolfe is proud to be supporting an innovative technology solutions business, in the search for a focused and ambitious Business Analyst.

You will act as the link between the platform development team and end users. Your focus will be working with clients to capture processes and identify opportunities that deliver efficient outcomes. This is a client facing role, working on multiple live projects, communicating with stakeholders face-to-face and virtually.

This role will suit someone who has a background in Business Analysis, Project Management and implementation of technology solutions.

This opportunity provides an exciting chance to accelerate your career, surrounding yourself with a highly skilled team and cooperating with a diverse range of clients.

Key Responsibilities:

• Becoming an expert in the clients platform and maintaining this skill through keeping abreast of new features and the product roadmap.
• Engaging and building relationships with clients and proactively working to find new opportunities.
• Working with the training lead to identity and deliver coaching to clients and partners to up-skill them in using the platform.
• Supporting the platform development team by identifying requirements for new platform features so that they meet clients needs.

We are looking for:

• Stakeholder management skills. You will be comfortable in developing and maintaining relationships and communicating effectively with a wide range of audiences.
• Experience in identifying project challenges and escalating them appropriately.
• Experience with business process platforms or some experience in computer science is a clear advantage.

This is a full time role based in Norwich. Flexible hybrid working available.

If this is an opportunity that sounds of interest, please apply with your CV in the first instance.